Bolt

"My experience with ProTubeVR has been more than excellent."

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I am from Canada and was hesitant to order from a company in Europe with regards to support, currency exchange etc.

My experience with ProTubeVR has been more than excellent. The products that they produce are top quality. More importantly their support, customer service is top notch. Accurate, prompt service and delivery.

Please do not hesitate to order from ProTubeVR no matter where you live in the world. They are worth it!

"Highly recommend the gunstock to get more enjoyment from VR shooters."

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Highly recommend the gunstock to get more enjoyment from VR shooters, I don't feel like I'm trying to aim a pistol sight down another pistol sight while using rifles anymore! AND I CAN HIT STUFF! lol

Definitely plan on returning in the future.

"They made wy whole experience wonderful from the initial purchase to my many queries"

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In this day and age there are not many good customer service experiences let alone excellent ones like ProTubeVR, they made my whole experience wonderful from the initial purchase to my many queries, ProTubeVR have made doing business with them very pleasurable and if I could give six stars, I would

"A support service that I would describe as unparalleled professionalism and courtesy"

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First I would like to say that their service is impeccable. I ordered a product with them and unfortunately I had a problem with delivery with DHL ...

But I wrote to Protubevr and he accompanied me throughout my process and my data from start to finish a support service that I would describe as unparalleled professionalism and courtesy. I highly recommend this company.

"It lines up very well in the few game that I have tried (Pavlov, Onward and AIM XR) so I would buy it again"

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Half expected this to not turn up until 6 months from now because of brexit but Protubevr were obviously prepared, as it arrived in a couple of days which was really fast considering I ordered on a weekend and they are based in France (I’m in U.K.).

I can’t deny that once I had put it together and adjusted and tightened everything. It was comfortable, reasonably solid feeling and most importantly it worked and worked well.

I needed to make the odd adjustment here and there but it lines up really well in the few games that I have tried (Pavlov, Onward and AimXR) so I would buy again.

"If the product is half as good as their support, its gonna be a fun time!"

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First thing I have to mention is their fast & helpfull support. I contacted them with their Support form and on Facebook and received answers on both in a few hours.

My problem was that I hadnt selected the right HMD for the Magtube. I contacted them and got it sorted pretty quickly, there was a bug with my order it seemed, cause nothing was showing up.

So they requested the info on what i selected in the order and i replied with my choices. Not even a day later everything was sorted out and it was shipped today! Seems like I will have a good Week thanks to them :)

I cant wait to try out the Mag Tube with my HTC Valve. If the Product is half as good as their support, its gonna be a fun time!

"My problem was solved and I have even better setup now"

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I bought magnetic version and its so much better overall experience in all VR shooters. However review is not about product. Review is about post-sale service. I had an issue with some of hardware due to improper setup and i contacted support almost a year after purchase.

It is there. It is super fast. My problem was solved and i have even better setup now.

This is how post-sale support should be like.

"I'm highly impressed with the service I received"

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Little bit of a longer review.. Bought the protube as well as the little base station thing to add to my chair and use for flying. First of the the product itself feels fantastic. The quality and sturdiness of it once it's assembled it great.

I myself have a short fuse and get frustrated easily. They went above an old beyond working with me and staying professional. I'm highly impressed with the service I received. Now that I have the correct items this thing feels Great. No slop, no slip and just ooof it's great.

I don't have the name of who helped me but thank you. Thank you for your time and help

"The products and the service are equally important and that's what ProTubeVR represents"

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5 Stars: The products were delivered very fast and they they look gorgeous!

Unfortunately one product was damaged, but ProtubeVR reacted very fast. After I contacted them they immediately send the replacement part. It was already delivered one day after, together with a note and some small giveaways.

After replacing the part the product worked perfectly fine and my family and I have a lot of fun with it!

I will definitely buy some other products in the future. The Company is very professional, working hard to improve their products and make their clients happy. That’s what I think proves a good company.

The products and the service are equally important and that’s what ProtubeVR represents. Great Team! Thank you!

"Good packaging and good quality of material, everything is robust "

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Product received quickly, good packaging and good quality of material, everything is robust, for now tried only on H3vr, I approve!

"ProtubeVR were very friendly and professionnal"

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My experience: I was looking for an item that would assist me when in VR, just like the other devices there, the quality is the best. 

ProtubeVR were very friendly and professional, and they are sending out this custom item as I am typing this.

The conversation between ProtubeVr and myself had my preference in mind throughout the whole planning and building procedure, and I can only praise them for their attention to detail and the willingness to trial and error until they felt satisfied that their product would function correctly.

"Great product and extraordinary customer support"

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Great product and extraordinary customer support.

"Using their stuff since years and it is really great"

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Using their stuff since years and it is really great. They also offer an excellent and very responsive support