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BECOME A SALES PARTNER
As one of the world's most iconic Virtual Reality (VR) accessories shop, ProTubeVR has been leading the way in design, technology and innovation since 2016.
We're searching for strong retail partners who share our passion. We have excellent opportunities across the globe, and we're dedicated to making each relationship a success.
WOULD YOU LIKE TO BECOME ONE OF OUR PARTNERS?
We are 100% friendly in everything we do, starting with designing products that put a smile on the gamers' faces, sourcing suppliers with similar values as ours, and creating a friendly working environment within the company and with all of our business partners and retailers like you.
We’re looking for retail partners who are passionate about Virtual Reality and distributors that can help us reach premium retailers and drive growth.
Specifically, we’re looking to work with people and businesses who are:
• Ambitious with the desire to help us deliver exceptional sound to consumers
• Well established Virtual Reality or gaming or premium consumer electronic stores
• Outgoing with the ability to network within the local business community
• Offering products of reputable brands
• Experienced with strong marketing knowledge
FREQUENTLY ASKED QUESTIONS
What are your advantages working with us?
Our goal is to establish a long-term relationship with our partners.
Only authorized resellers may distribute ProTubeVR products.
Resellers benefit from a discount rate, with levels depending on annual sales forecasts.
Once the account is created, the reseller is autonomous on the management of the orders.
Professionals are given priority for processing support requests.
Requirements to become an authorized reseller
For us, they must be the guarantors of product quality. They are also the first point of contact for our customers.
The conditions for becoming a reseller :
- You are autonomous in managing your stocks.
- You do not trade in illegal copies of our products
- You apply reasonable prices compared to the offer we propose on our site. Otherwise it would harm the brand image of ProTubeVR.
Cumulation with other promotions
It is not possible to combine your benefits with promotions for individual customers, with the exception of discounts on Full Carbon products (e.g. 10% off a MagTube with a carbon frame and carbon cups).
Brand material
In order for you to promote our partnership, we provide you with the elements of our product pages as well as a press kit.
If you have a specific need, let us know.
We are also curious about the content you can create with our products.
Dropshipping
Dropshipping is only allowed as a trial offer, to test the validity of the ProTubeVR offer on your site/market.
Maximum duration of the dropshipping contract: 3 months from the 1st order.
The discount is limited in comparison to the reseller ordering for their stock.
This right is not granted systematically. Please contact us.
Territorial exclusivity
The basic contract is a non-exclusive contract.
Requests are considered on a case-by-case basis, depending on market size, site quality, traffic, and other criteria.
Obligation to ProTubeVR
Provide an evolving list of your points of sale, to ensure that this does not encroach on a territorial exclusivity.
Respect the brand image of ProTubeVR and its products.
Do not wait until the product is out of stock to recommend it, in order to make the customer experience more fluid.
Respect the annual sales forecast, on which the reseller discount rate depends.
Inform ProTubeVR if you offer products that compete with ProTubeVR products.
Have a good customer service.
Terms of payment & taxes
Means of payment :
- Bank transfer
- Card
- Paypal
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Payment is made before products shipping.
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ProTubeVR is subject to French taxes and European customs duty.
Customs and other taxes are the responsibility of the customer and cannot be calculated in advance. We advise you to contact your national customs office for more information.
Production & shipping
We produce just-in-time with a safety stock. The delivery time depends on the type of products and the quantities.
For haptic products, the delivery time is by default about ten days.
Professional orders are given priority.
To ensure a smooth customer experience, we recommend that you anticipate demand.
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Deliveries are made by DHL, in all countries except Russia which uses Deutsche post.
Once the order is ready, the delivery time is between 3 and 5 working days with DHL, 30 days for Deutsche Post.
Customs fees are at your charge.
Warranties
The products have a 2 years warranty, internationally, from the reception of the order.
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Our customer service is available from Monday to Friday. We respond on average within 1 business day.
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Professionals are given priority for processing support requests.
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Replacement and return shipping costs are dependent on the origin of the problem.
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In the case of a product return:
- The end customer returns the product to ProTubeVR. The reseller is responsible for the return shipping costs.
- When the product is returned to the customer, ProTubeVR will pay the shipping costs.
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